Refund & Cancellation Policy

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Last Updated: March 15, 2026

This Refund & Cancellation Policy outlines the terms for services and programs offered by Root & Radiance Collective. Please review this information carefully before scheduling or purchasing services.

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All Purchases Final

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All purchases made with Root & Radiance Collective are final and non-refundable, unless otherwise stated in writing for a specific program or offer.

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Appointment Cancellations and Rescheduling

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Clients must provide at least 24 hours’ notice to cancel or reschedule appointments.
Cancellations or rescheduling requests made with less than 24 hours’ notice may be treated as a missed appointment in accordance with this policy.

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Missed Appointments

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Missed appointments (no-shows) cannot be rescheduled or refunded.
Clients who do not attend a scheduled session without prior notice will forfeit the session.

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Late Arrivals

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Late arrivals may result in a shortened session in order to respect the scheduled time and other clients.
Session fees remain the same for shortened sessions due to late arrival.

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Programs and Digital Materials

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Programs, courses, and digital materials are non-refundable once purchased or accessed, unless otherwise stated in the specific program terms.
By purchasing programs or digital content, clients acknowledge and accept these non-refundable terms.

If you have questions about this Refund & Cancellation Policy, please contact Root & Radiance Collective using the contact information provided on this website.